Gathering and analyzing feedback is one thing, but taking action and drawing useful conclusions makes the entire feedback process valuable. This last step is Jewelry Retouching Service called closing the customer feedback loop . This is an important concept in managing the online customer experience. Therefore, it is important not to miss this step. It is also essential to perform this step as efficiently and effectively as possible.

In my last post, I touched on how to analyze feedback data using a variety of chart and dashboard techniques. This is an important phase of the customer feedback program, but efforts shouldn't stop here. The next step is to take these insights into action through what is called a customer feedback loop or closed- loop feedback .

Closed-loop feedback is basically a way to ensure that your customers and prospects ultimately buy from you and remain happy and loyal customers. Customer feedback doesn't just help us modify our online sales and service processes. It's also a great opportunity to turn interested visitors into customers, and closing the loop is a way to completely cycle the process.